Did you know you can instantly arrange same-day repairs with Tekagogo? For DSOs, operational continuity depends on reliable systems and fast response times. That’s where Tekagogo’s approach to preventative maintenance and streamlined service makes a difference you can count on.
Downtime doesn’t just hurt your bottom line. It frustrates patients, and adds pressure to your staff, but Tekagogo helps reduce disruptions with a mix of proactive maintenance, smart scheduling, and a platform designed to keep everything organized. Here’s how it works.
Preventative Maintenance Builds Stability Across Locations
A common challenge for DSOs is the lack of standardized maintenance schedules across their network. Some offices might stay on top of equipment care, while others wait until something breaks. This inconsistency leads to surprise failures, which can be costly, and cause uneven performance. Tekagogo addresses this gap with a preventative maintenance program designed for scale.
The program includes semi-annual or quarterly visits tailored to each location’s setup. These visits cover your most critical systems, such as: sterilizers, compressors, vacuums, and amalgam separators. Teks install PM kits, flush lines, test systems, and provide visual inspections, as needed. Every visit is logged and tracked in your dashboard so you know what was taken care of, as well as the date of the visit.
When you standardize preventative maintenance, you create a more predictable operating rhythm across your entire organization, and asset management is easier to track.
Cloud-Based Tracking Simplifies Asset Management
Managing dozens or even hundreds of equipment units across multiple locations can be overwhelming without the right tools. Tekagogo’s platform stores equipment data, maintenance history, and repair logs in perpetuity. You can view service details on each location’s dashboard, review aging equipment, and spot patterns in repair frequency.
This kind of visibility makes budgeting more accurate and replacement planning more strategic. Instead of reacting to the next failure, your operations team can plan ahead. For DSOs attempting to scale, that kind of predictability can be the difference between growth and costly interruptions.
Streamlined Communication Reduces Service Delays
One of the biggest headaches in dental equipment repair is the back-and-forth communication. Waiting for callbacks, coordinating technician schedules, and hoping they show up within an inconveniently broad time window can be stressful. Tekagogo removes the guesswork by allowing dental offices to request service directly through their dashboard and enable real-time SMS notifications.
When a request is submitted, available Teks in the area are notified immediately. Offices can coordinate with their preferred technician, confirm availability, and manage follow-up—all in one place.
This speed matters. A faster response means less time rescheduling patients or working around broken equipment. And when you multiply that across locations, the savings add up fast.
Flexible Scheduling Supports Complex Practice Needs
Tekagogo also offers after-hours and weekend availability for preventative maintenance visits and urgent repairs. This flexibility allows practices to schedule work during low-traffic times, minimizing disruptions to patient care.
Offices can also customize service schedules based on their volume, and operatory count. This makes it easier to maintain consistency across a DSO network without forcing every location into the same box. Dental equipment maintenance should fit your workflow, not the other way around.
Fewer Emergencies, Lower Costs, Better Care
Reactive service is always more expensive than planned maintenance. Emergency calls come with higher costs, more stress, and can even lead to equipment replacements. Tekagogo’s preventative maintenance program is built to reduce the need for last-minute repairs by addressing common wear-and-tear issues before they escalate.
Replacing filters, checking seals, flushing lines, and installing PM kits doesn’t just keep equipment running. It extends the life of each unit and prevents issues that can interrupt care. Over time, this results in less equipment downtime, and more consistent performance across your locations. For DSOs, that translates into financial savings and a better patient experience.
A Scalable Solution for Growing Dental Organizations
Tekagogo understands the unique challenges DSOs face as they expand. More locations mean more variables to manage, plus more pressure to keep everything running. That’s why Tekagogo’s system is designed with scalability in mind.
From the cloud-based dashboard to the preventative maintenance scheduling tools, every feature is built to support growing networks. As your organization adds new practices, you can plug them into a proven workflow without starting from scratch. Each new location benefits from the same structured service model, technician support, and note-taking tools, helping DSOs scale sustainably.
Preventative Maintenance Is a Smart Investment for DSOs
DSOs don’t just need repair solutions. They need systems that reduce downtime, improve equipment reliability, and keep patient care on schedule. By investing in preventative maintenance, DSOs build consistency across their network.
To learn how Tekagogo can help you reduce downtime and streamline operations, schedule a demo or contact us today.