Your dental practice depends on precision, efficiency, and seamless workflows—and your intraoral scanners are at the core of it all. From capturing detailed 3D images to improving patient experience with faster, more accurate impressions, this tool is nothing short of essential.

But when your scanner isn’t working as it should, everything grinds to a halt. Appointments get delayed, workflows get disrupted, and patient satisfaction takes a hit. When your intraoral scanner isn’t performing at it’s best, Tekagogo recommends that you connect with one of our trusted partners in handpiece repair, Henry Schein ProRepair, for reliable offsite repair services.

In the meantime, following best practices for maintenance can help you extend the life of your intraoral scanner and minimize the risk of unexpected breakdowns. Let’s explore how proactive care and trusted repair solutions can protect your investment and ensure your scanner performs at its best.

Why Functioning Intraoral Scanners Are So Important 

Intraoral scanners are the backbone of a modern dental practice. These devices capture high-resolution 3D images of patients’ teeth and gums, enabling faster, more accurate diagnoses and treatment planning. From digital impressions for crowns and bridges to seamless integration with CAD/CAM systems, intraoral scanners have transformed how dentistry is practiced.

For patients, they mean fewer messy molds and shorter chair times. For dentists, they translate into precision, efficiency, and an elevated standard of care. But like any essential tool, even the best intraoral scanners need upkeep—and when something goes wrong, the impact on your workflow can be immediate and significant.

That’s why having a trusted repair solution like Henry Schein ProRepair is a necessity.

The Most Common Problems Dentists Face with Intraoral Scanners

No piece of equipment is immune to technical difficulties—and that includes your advanced intraoral scanners. Here are some of the most common issues dental professionals encounter with these essential tools:

  • Calibration Errors: Misaligned or uncalibrated scanners can result in inaccurate scans, leading to delays in treatment planning.
  • Connectivity Issues: Problems with integrating the scanner into your network or CAD/CAM systems can bring your digital workflow to a halt.
  • Software Glitches: Outdated or buggy software can cause freezing, slow performance, or data transfer errors.
  • Hardware Failures: Wear and tear over time can lead to broken components, from cameras to internal circuits.
  • Image Quality Degradation: Poorly maintained scanners may produce blurry or inconsistent images, reducing diagnostic accuracy.

These issues aren’t just frustrating—they can cost you valuable time and revenue. You don’t have to figure them out alone. Handpiece repair companies, like Henry Schein ProRepair, will be able to diagnose and repair the issue, minimizing downtime and ensuring your scanner works like new.

Protect Your Investment With Easy Maintenance 

We strongly recommend prioritizing regular care to avoid future problems with your intraoral scanners. Here are our best tips to keep your intraoral scanners performing at their peak:

  • Keep Dust at Bay: Dust and debris can accumulate on your scanner’s exterior or even inside sensitive components, potentially impacting performance. Regularly clean the external surfaces with a soft, lint-free cloth to prevent buildup. For internal components, refer to the manufacturer’s recommendations for cleaning.
  • Update Software: Outdated software can lead to glitches, slower performance, and compatibility issues with other systems. Regularly check for software updates and install the latest versions to ensure your scanner operates smoothly and integrates seamlessly with your practice’s digital workflow.
  • Inspect for Damage: Over time, wear and tear can take a toll on your scanner. Periodically inspect the device for visible damage, such as cracks, loose components, or worn-out cables, and address these issues promptly to prevent further deterioration.

By maintaining your equipment, you extend its lifespan, reduce the need for costly repairs, and ensure smoother patient experiences.

Got Something Else Broken? Tekagogo Has You Covered

While Tekagogo doesn’t repair intraoral scanners or handpieces (these typically require offsite repair, and we trust our partners, like Henry Schein ProRepair, to make these fixes), we specialize in fixing a wide range of other essential dental equipment to keep your practice running smoothly. Our skilled Teks can address issues with mechanical systems, operatory equipment, sterilization tools, and more.

Here’s a closer look at what we do:

Mechanical

Teks are equipped to repair your vacuum, compressor, amalgam separator, water sterilization system, and other mechanical systems critical to your practice’s daily operations.

Operatory

From your chair and light to delivery units, scalers, and X-ray systems, Tekagogo’s Teks can fix nearly any operatory malfunction, so you can focus on patient care without interruptions.

Sterilization

Sterilization equipment is the backbone of your infection control process. Whether it’s ultrasonic cleaners, sterilizers, or washers, we’ll get your equipment back up and running quickly and reliably.

Technology

Dental practices rely on advanced technology, and Tekagogo’s Teks are ready to assist with X-ray machines, panoramic X-rays, cone beam machines, sensors, and phosphor plate X-ray systems.

Tekagogo is here to help reduce downtime, prevent disruptions, and keep your practice running at peak performance.

Are you ready to safeguard your workflow and elevate your standard of care? Schedule a demo to learn more about how Tekagogo works for you, or sign up to get started with us today!

Protect Your Practice by Protecting Your Equipment

Your intraoral scanner isn’t just a piece of equipment—it’s an integral part of your patient care and practice success. Keeping it in top shape means fewer disruptions, more accurate treatments, and a better experience for everyone who walks through your door.

But here’s something to consider: proactive care doesn’t just solve today’s problems; it prevents tomorrow’s. Investing in regular maintenance and having a trusted repair solution like Henry Schein ProRepair in your corner isn’t just about fixing what’s broken—it’s about building resilience into your practice.

Your tools are the heartbeat of your practice—don’t wait to protect them.