Your dental equipment is the backbone of your practice, keeping everything running smoothly from patient check-in to check-out. When your equipment is in top shape, so is your practice. But waiting for things to break? That’s costly. Emergency repairs can disrupt your schedule, drain your budget, and lead to downtime that no practice can afford. That’s where proactive maintenance comes in. Instead of waiting for issues to pop up, Tekagogo’s new Preventative Maintenance Program helps you stay ahead of potential problems. Launching in October 2024, this program is designed to protect your tools, your investment, and the efficiency of your entire operation. By scheduling regular maintenance, you’ll save money in the long run and avoid those stressful, last-minute fixes that can put a dent in your day. With Tekagogo, you get a simple, cloud-based solution that lets you schedule and manage maintenance, so your dental tools are always ready when you need them.
What is Tekagogo’s Preventative Maintenance Program?
Tekagogo’s Preventative Maintenance Program offers an easy, proactive approach to dental equipment care, allowing practices to focus on what matters most—patient care. Regular maintenance is critical for ensuring your dental equipment functions optimally, as highlighted by the American Dental Association’s guidelines on equipment care.
Key features of the program include:
- Nominal Annual Fee: The program is affordable, with a small yearly fee that covers all the essentials, ensuring your dental tools receive regular check-ups without breaking the bank.
- Periodic Maintenance: This includes scheduled visits tailored to your practice’s needs, offering maintenance at convenient times—whether during business hours, after hours, or on weekends.
- Inventory and Asset Management: Tekagogo’s platform provides complete transparency into the history of your equipment. You’ll be able to track the number of repairs and maintenance activities, making it especially beneficial for DSOs (Dental Service Organizations) and multi-site practices. This helps you stay on top of your assets and make smarter decisions about replacements.
- Cloud-based System: The program is fully integrated with Tekagogo’s cloud-based dashboard, where you can easily view your equipment’s service history, schedule future appointments, and manage all your maintenance needs in one place.
With Tekagogo’s Preventative Maintenance Program, you can stop reacting to problems and start preventing them—keeping your practice running smoothly, no matter what.
Key Benefits of Proactive Maintenance for Dental Tools
- Protect the Heartbeat of Your Practice: Your dental tools are the backbone of your business. By investing in proper care, you ensure they perform reliably when you need them most. Tekagogo’s Preventative Maintenance Program reduces unexpected downtime, avoiding the chaos of equipment failures at critical moments.
- Cost Savings: Proactive vs. Reactive Maintenance: Regular maintenance saves you from costly emergency repairs. With Tekagogo, scheduled visits come at a reduced hourly rate, making it much more affordable to maintain equipment than to deal with expensive breakdowns later. Proactive care minimizes long-term costs, so you can focus on growing your practice instead of worrying about repair bills.
- Flexibility and Convenience: Tekagogo lets you pre-schedule maintenance visits around your practice’s needs—whether that’s during business hours, after-hours, or on weekends. If something comes up, no problem—you can easily reschedule appointments through the platform. All of this is managed effortlessly through Tekagogo’s cloud-based dashboard, giving you full control and visibility over your equipment’s maintenance history and future appointments.
Special Features for Dental Service Organizations (DSOs) and Multi-Site Practices
Inventory and Asset Management
Tekagogo’s platform offers a major advantage for DSOs and multi-site practices by storing all equipment and repair histories in the cloud. You can easily track equipment maintenance across multiple locations, ensuring better asset management. For equipment that has been serviced repeatedly, you’ll have access to detailed data, helping you make smarter decisions about when to replace dental tools instead of continuing costly repairs.
Centralized Control for Larger Practices
Managing maintenance for multiple sites has never been easier. Tekagogo provides a streamlined process, giving you a single point of access to all maintenance and service records across locations. With everything stored in the cloud, these records are available in perpetuity, giving you full visibility and control over your equipment’s health and history—no matter how large your practice grows.
Expert Maintenance for All Your Essential Dental Tools and Equipment
Tekagogo’s Preventative Maintenance Program covers a wide range of dental tools and equipment to keep your practice running smoothly. From essential mechanical systems to cutting-edge technology, our experienced Teks are ready to handle it all.
- Mechanical Equipment: We service your vacuum systems, compressors, amalgam separators, water sterilization units, and more, ensuring the core of your practice stays in top condition.
- Operatory Equipment: From dental chairs and lights to delivery units and X-ray machines, Tekagogo’s Teks can diagnose and fix any operatory malfunctions, keeping your clinical workflow uninterrupted.
- Sterilization Equipment: Tekagogo ensures your ultrasonic cleaners, sterilizers, and other sanitation equipment are always functioning at peak performance, critical for patient safety.
- Technology: Our Teks are skilled in maintaining advanced imaging systems like X-ray machines, cone beam technology, panoramic X-rays, and sensors, so you can continue providing top-tier diagnostics.
Whatever dental tools your practice depends on, Tekagogo ensures they’re cared for with precision and expertise, minimizing downtime and keeping your operations on track.
Why Tekagogo? What Sets Us Apart
Highly Qualified Technicians for Your Dental Tools
When it comes to maintaining your dental tools, Tekagogo stands out by providing access to highly qualified, experienced professionals. Our technicians are not just any techs—they’re experts who understand the intricacies of dental equipment. We offer a streamlined, platform-based service designed for efficiency and reliability.
Scheduling at Your Fingertips
Managing your dental tools has never been easier. With Tekagogo, you can schedule, reschedule, and communicate with technicians directly through our cloud-based platform—whether on a desktop, laptop, or browser. There’s no need for phone calls or back-and-forth arrangements. Everything happens through the Tekagogo dashboard, giving you full control over your equipment maintenance in just a few clicks.
Weekend and After-Hours Support
We know practices are starting to expand their hours beyond the traditional 8-5 schedule, and so are we. Tekagogo offers after-hours and weekend service, ensuring you have access to the maintenance and repairs you need, when you need them. Whether it’s an urgent fix or routine care for your dental tools, Tekagogo is here to keep your practice running smoothly, no matter the time or day.
How to Enroll in Tekagogo’s Preventative Maintenance Program
Getting started with Tekagogo’s Preventative Maintenance Program is simple and hassle-free. Follow these steps to protect your dental tools and ensure your practice runs smoothly:
Step-by-Step Guide to Enroll:
Getting started with the program is straightforward:
- Log into or create your Tekagogo account through our web-based platform.
- Sign up for the Preventative Maintenance Program to access all the included services.
- Pre-schedule maintenance visits at times that suit your needs, with flexible options like after-hours and weekends.
- Rest easy knowing your equipment is regularly maintained, minimizing breakdowns and keeping your practice running smoothly.
Pick Your Technician (“Favorite Tek” Option):
Already have a technician you trust? Pick your “Favorite Tek” and schedule direct. By enrolling in Tekagogo’s Preventative Maintenance Program, you’re ensuring the longevity and reliability of your dental tools while simplifying maintenance management for your practice.
Testimonials: What Our Clients Are Saying
Tekagogo’s programs are already making a difference for practices, large and small. Here’s what some of our clients have to say about the reliability, ease, and quality of service they’ve experienced:
“I have been practicing for 30+ years and dealt with multiple dental repair companies. Since I have been a customer of Tekagogo, the service has been outstanding. Always same-day repairs within 2 hours of phone call. Their service charge is reasonable for the quality service that is provided. 100% recommended.” — Dr. Saddler, Berkeley CA “The Tekagogo team is AMAZING! From your first initial encounter getting set up, to keeping you informed all the way to completing the job. They really do follow through with their commitment. They are fast, efficient, and their team has wonderful customer service. I will be referring all of my fellow colleagues!” — Dr. Alijanian, Walnut Creek, CA “The convenience! When in a bind, very reliable. I was nervous for the unknown in what kind of tech we’d be inviting in our office, but so far every experience has been very good. Aside from good, techs have been quite knowledgeable and experienced!” —Livermore Dental Care, Livermore, CA
Frequently Asked Questions about Tekagogo’s Preventative Maintenance Program
Q: How often should maintenance visits be scheduled?
A: The frequency of maintenance depends on the specific needs of your dental practice. Typically, most offices find that semiannual or quarterly visits work best. These regular check-ins help keep dental tools and equipment in top condition, preventing small issues from becoming costly repairs.
Q: What does the annual fee cover?
A: The nominal annual fee includes enrollment in the Preventative Maintenance Program, access to a user-friendly dashboard, and special perks like reduced hourly rates for repairs. It also covers scheduled maintenance visits tailored to your practice, ensuring your dental tools and equipment are always well cared for.
Q: Can maintenance be scheduled outside of business hours?
A: Absolutely! Tekagogo provides flexible scheduling options, including after-hours and weekend maintenance. We understand how vital it is to minimize disruptions, so we offer convenient scheduling to keep your practice and dental tools running smoothly.
Tekagogo’s On-Demand Dental Equipment Repair Services
Even with regular preventative maintenance, unexpected equipment breakdowns can happen. When they do, Tekagogo’s on-demand repair service is the perfect solution to get your dental tools back in working order as soon as possible. Our fast-response repair services are designed to minimize downtime and get your practice back up and running.
Whether it’s an urgent fix for a malfunctioning dental chair, a sterilizer that’s not functioning properly, or an operatory light that needs immediate attention, Tekagogo’s on-demand service is here to help.
Key features of our on-demand repair services include:
- Fast Response Times: Tekagogo’s platform ensures that you can schedule repairs quickly, often with same-day service, making sure any downtime from unexpected breakdowns is kept to a minimum.
- Expert Technicians: Our technicians are highly experienced in all types of dental equipment, from operatory tools to advanced technology like X-ray machines and cone beam CT systems.
- Convenient Scheduling: You can request repair services through the Tekagogo dashboard, with flexible scheduling options, including after-hours and weekend availability.
Tekagogo’s on-demand repair services work hand-in-hand with our Preventative Maintenance Program, giving you peace of mind knowing that, whether through proactive care or quick repairs, your dental tools will always be in top condition.
Protect Your Dental Tools with Preventative Maintenance Today
Proactive maintenance for your dental tools is key to keeping your practice running efficiently, avoiding costly repairs, and ensuring your equipment performs when it matters most. By staying ahead of issues with Tekagogo’s Preventative Maintenance Program, you can protect your investment and focus on providing top-notch care to your patients.
With the official launch in October 2024, now is the perfect time to sign up and take control of your equipment’s health. Don’t wait for problems to arise—get ahead of them. Protect your investment and the heartbeat of your practice. Learn more about preventative maintenance with Tekagogo today.