When your dental equipment fails, calling it an inconvenience is an understatement. On-site dental equipment servicing from Tekagogo keeps downtime to a minimum so you can get back to treating patients. We make it easy to connect with a skilled Tek and keep your equipment in working order.
Why On-Site Dental Equipment Servicing Is Essential
Your equipment is the backbone of your practice. When a sterilizer stalls or a compressor goes down, your workflow grinds to a halt. On-site servicing keeps repairs efficient by eliminating the time and cost of sending equipment away. Your Tek comes to you, fixes the problem, and logs every detail in your Tekagogo dashboard. It’s a straightforward way to maintain momentum without rearranging your schedule or rescheduling patients.
How Tekagogo Streamlines the Process
With our web-based platform, you can submit a repair request from your desktop in minutes. Turn on both SMS and email notifications and make sure your cell number is entered in your account so you can communicate directly with your Tek if there are any updates. Once a request is in, you’ll see who’s been assigned, track the job’s progress, and receive updates as the work is completed. All of this stays in your account in perpetuity so you can refer back to it anytime.
What We Service On-Site
Our Teks handle the essential equipment that keeps your office moving. That includes compressors, vacuum systems, sterilizers, and amalgam separators. If you’re enrolled in our Preventative Maintenance Program, those same systems are covered for regular service so issues are caught before they cause downtime. While we don’t service every type of dental equipment, such as lasers or scanners, we can help diagnose and point you toward the right resource if something falls outside our scope.
The Benefits of Regular On-Site Visits
Relying on repairs alone can be a gamble. Preventative maintenance visits keep essential equipment like your compressor and sterilizer in optimal condition year-round. By scheduling regular check-ins, you reduce last-minute breakdowns and give your practice better control over costs and patient scheduling. Our PM Program offers quarterly and semi-annual options with after-hours or weekend visits available. That means no disruption to your regular hours.
How the Preventative Maintenance Program Works
Your first PM visit includes a full inventory of major equipment so everything is documented for future tracking. After that, we handle the installation of PM kits for your compressor, vacuum, amalgam separator, and sterilizer. We flush lines, perform inspections, and note any additional repairs needed. All of this is logged in your dashboard so you can see your on-site dental equipment servicing history, upcoming visits, and parts installed.
When Repairs Can’t Wait
Sometimes equipment failure can’t be pushed to the next day. Tekagogo makes urgent on-site dental equipment servicing simple. Because you communicate directly with your Tek, you can explain the issue in detail and get a realistic timeframe for arrival. This helps you make quick decisions about adjusting patient care without guessing when help will show up.
Tracking Your Service History for Smarter Decisions
One of the overlooked advantages of our system is the way it builds a long-term record of your equipment. If a compressor has needed multiple repairs over the past two years, that information is right there in your dashboard. It’s easier to decide if replacing it makes more sense than fixing it again. For DSOs, tracking can be done for each location individually, allowing managers to see repair trends over time.
The “Favorite Tek” Advantage
Consistency matters when it comes to on-site dental equipment servicing. With our “Favorite Tek” feature, you can connect with the same technician for future service calls. They already know your setup, your staff, and your preferences, which makes the whole process faster and smoother. This kind of working relationship means less explaining and more problem-solving.
Beyond the Mechanical Room
While compressors, vacuums, and sterilizers take center stage, we also handle smaller but equally important jobs. That might mean checking an amalgam separator for compliance, replacing a PM kit, or inspecting delivery units for visible issues. Even when we’re on-site for a specific repair, you’re welcome to ask your Tek to take a quick look at other equipment so potential problems can be addressed sooner.
Communication That Cuts Out the Guesswork
Calling a service line and waiting for a callback wastes valuable time. With Tekagogo, once your on-site dental equipment servicing job is active you can use the chat feature in your dashboard to talk directly to your Tek. You’ll also get SMS notifications when new messages are posted if your notifications are enabled. That way, all communication is in one place, with no confusion about what was said or agreed upon.
Nationwide Reach, Local Service
We provide on-site dental equipment servicing in most major metro areas, connecting practices with local Teks who can get to you quickly. Whether you’re in Phoenix, Chicago, Dallas, or another metro we cover, the process stays the same; log into your dashboard, submit a request, and watch the job progress.
Planning for the Future of Your Practice
On-site dental equipment servicing isn’t just about fixing what’s broken. It’s also about planning for what’s next. The records you keep through Tekagogo help you budget for replacements, decide on upgrades, and ensure your practice can handle growing patient volume without equipment bottlenecks. With your service history always available, you’ll never have to guess about the age, model, or repair record of a machine again.
Conclusion
On-site dental equipment servicing keeps your practice moving by addressing repairs where they happen. With Tekagogo, you get skilled Teks, smart scheduling, and permanent records all in one easy-to-use platform. We’re here to help you work without interruptions.
Keep Your Equipment Working Without Missing a Beat
Book your on-site dental equipment servicing today. Connect with a Tek, get the repair handled, and keep your practice running smoothly.